SD Air Care (this site, operated by ZT Direct LLC) collects the information you hand us when you ask for an estimate or contact us: your name, phone number, email address, town, and whatever you tell us about the system in your house. We use that information to answer you, to schedule and carry out the work you asked about, and to keep the service record for your address. We do not sell your information or hand it to third parties for their own marketing. We may share it with the service providers a job actually requires, such as the contractor assigned to your call, and with payment or software providers that process information on our behalf. Our site may use basic cookies and analytics to understand which pages get read; you can block cookies in your browser settings, and the pages will still load. We keep estimate and service records for as long as the record is useful for your address's history and for our legal and tax obligations. You may ask what we hold about you, ask us to correct it, or ask us to delete it by writing to hello@sdaircare.com. If you are a California resident, state law gives you additional rights to know, delete, and limit the use of your personal information, and we honor those rights the same way.